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Reading Time: 4 minutes
25-April-2023

Business Transformation in an AI world

AI (artificial intelligence) is here and is already impacting everyday business. While this technology is still primarily associated with a sense of dystopia, it holds a commonplace for most of us. In fact, most of us interact with AI every day without even realising it! In business, AI is already seeping into virtually every process and is quickly becoming essential for maintaining a competitive edge.

What is AI?

Broadly, AI refers to any computer-based software that engages in human-like activities, such as learning and problem-solving. AI is much more defined than this, and the AI predominantly found in businesses is more specific.

One of the most common types found in business is machine learning. Machine learning is primarily used to process and analyse large data sets quickly and efficiently and is programmed to learn over time. It is beneficial for processing data into digestible content. Deep learning is a refined version of machine learning that relies on neural networks to engage in nonlinear reasoning. It analyses a range of factors simultaneously and is critical for performing advanced machine learning functions.

How AI is Transforming Business

AI tends to carry an air of fear, and many believe it to be developed as a replacement for human intelligence. However, rather than serving as a replacement, it has proved to be a supporting tool for various business processes thanks to its adept ability to analyse data.

AI has become a transformative technology for businesses of all sizes and industries. With machine learning algorithms and other AI-enabled tools, companies can automate repetitive tasks, identify patterns in data, and make more informed decisions. AI-powered insights are helping businesses save time and resources, reduce errors and create new efficiencies throughout their operations. By harnessing the power of AI, companies are gaining a competitive edge in a rapidly evolving market. This technology is currently being used to improve everything from customer service to supply chain management and is being integrated into a wide range of business applications such as robotics, virtual agents, and chatbots.

The potential of AI

There’s no denying that artificial intelligence has already formed part of our daily lives. With the recent popularisation of Chat GPT, an artificial intelligence chatbot, it has also been the talk of the town. While it is difficult to forecast precisely how artificial intelligence may develop in the future, the consensus is that this software will assist in easing the time-consuming aspects associated with “common sense tasks”.

The primary concern remains that artificial intelligence will make workers obsolete. While the automation of these processes eliminates the need for humans to complete certain tasks, its aim is not to replace jobs but redefine workplace structures to improve business efficiency.

Companies that leverage the power of AI are gaining real-time insights, automating processes, and improving their bottom line. However, technology alone cannot create a business transformation – it requires a strategic vision, a strong leadership team, and a commitment to continuous learning and improvement. As AI continues to evolve and disrupt traditional business models, organisations must be agile and adaptable to stay competitive. By embracing new technologies and fostering a culture of innovation, businesses can thrive in an AI-driven world and achieve their full potential. Together with AI, businesses can unlock new levels of growth, productivity, and profitability!

The MMS Group, AI is already transforming how we service our clients’ needs.  Using the latest tools and technologies in our industry, we are able to improve project turnaround times and deliver to our customer requirements in a more efficient space.  Reach out to us for a discussion about how we can meet your reporting, taxation and accounting needs.