When businesses handle data for marketing relating purposes, it is important to remember the following:
- Acquire opt-ins from individuals
One of the most critical areas of POPIA is the need to acquire consent before sharing their information, hence making the opt-in approach a non-negotiable tactic. This also applies to how companies are allowed to share the personal information of clients internally.
For small businesses, one of the most effective ways to eliminate issues is to add a disclaimer to marketing and company communications that state why they are collecting information.
- Database legality
For companies that choose to buy databases, it is crucial to ensure that they are using reputable service providers to ensure that the individuals in these databases have consented to their data being sold. If this consent has not been given then the database is deemed illegal and both service provider and business can be held liable for non-compliance.
Although the majority of businesses have already been adhering to proper direct marketing practices to ensure quality leads, they need to ensure that all their marketing material has clearly marked ‘opt-outs’.
- Gain existing customer permission & protect data
Companies that make use of existing databases should ensure that all data is safely stored and protected. Furthermore, companies should ensure that they are able to declare where data has been collected from. If this is not in place, businesses will be held liable for relevant penalties.
Related Articles
Legislation Changes Spell Bad News For SA Remote Employees With Foreign Employers
Calling All Digital Nomads!South Africa continues to be a prime destination for remote work. Not only does our beautiful country offer a favourable climate that attracts digital nomads...
Do I Need A Registered Tax Practitioner For My Tax Matters?
Navigating the Tax LabyrinthEvery year brings a slew of alterations to tax laws, making it a daunting task to stay up to date and comprehend the changing legal landscape. The South...
SARS’ Dispute Resolution in the Spotlight (Again!)
Buckling Down on Slow ResolutionsFrustrations continue to mount among taxpayers over the lengthy resolution time for disputes with the South African Revenue Service (SARS). These...
Contact Us